Legal

Terms & Conditions

Terms for using this website and contacting Ember Tech about automation, AI tools, websites and business systems.

Last updated: 12 June 2026

1. Website use

This website is provided by Ember Tech for general information and enquiries. You may browse the website and submit an enquiry about practical technology support for your business.

2. Information on this site

The content is provided for general guidance only. It does not create a contract, guarantee a specific result or replace advice tailored to your business.

3. Initial enquiries

An initial enquiry or conversation is used to understand the problem you want to fix and suggest a practical first step. It is not a commitment from either party to proceed with paid work.

4. Project work

Any paid work for websites, AI assistants, automations, apps, dashboards or business systems will be agreed separately in writing. The agreed scope, setup price, deliverables, timescales and any support terms should be set out before work begins.

Any price shown on this website, including small first builds around £149-£499 and monthly support examples, is for general guidance only and is subject to a bespoke quotation based on the scope, requirements and complexity of the work.

Monthly support is optional unless it is specifically agreed as part of a project or support plan. Any running costs, usage allowances, third-party subscriptions or monitoring included in support should be agreed in writing.

5. Client responsibilities

You are responsible for providing accurate information, confirming requirements, supplying any required access or content, and making sure you have permission to share business data or third-party materials.

6. Intellectual property

Unless otherwise agreed in writing, Ember Tech retains ownership of pre-existing methods, templates, code patterns and internal tools. Client-specific deliverables and usage rights should be defined in the project agreement.

7. Availability

We aim to keep the website available, but we do not guarantee uninterrupted access. Firebase Hosting, browsers, networks and third-party services may occasionally affect availability.

8. Liability

Nothing in these terms limits liability where it cannot legally be limited. For website use and initial enquiries, Ember Tech is not liable for indirect losses or decisions made solely from general website content.

9. Privacy

How we handle enquiry and project information is explained in the Privacy Policy.

10. Contact

Questions about these terms can be sent to paul@ember-tech-solutions.co.uk.